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Support
For technical questions
Key Account
For questions about the product
Fabienne Saija
Key Account & Family Content Manager
Press enquiries
For journalists

We are here to help you!

We take pride in being one of the few neo-banks that believe in the human touch.

Whether you need help with your account or have a question about our cashback program, our dedicated team is always there for you. 

Our customer care representatives, Iryna (from Ukraine) and Clara (from Italy), are always dedicated to the best possible service.

And while Iryna and Clara may not be personally available for calls around the clock, we have ensured you are never left without help regarding your Clanq card. If you experience any issues, you can report problems with your Clanq card 24/7 via our phone hotline and our colleagues at Cornèr will help you.

💬 Have a question? Give us a call or contact us both on our website and app. You also find a lot of useful articles in our help center!

All banking services in the Clanq Switzerland app are provided by our partner bank, Cornèr Bank SA, which has branches in Chiasso, Lugano, Geneva and Zurich and offers a full range of banking services.

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